Meet Barbara
A small insurance brokerage business with 3000 members annually. Same business - almost 30 hours a week back. Here's how.
Barbara runs an insurance brokerage in Stoughton, Massachusetts. She's been in the business for over 20 years, specializing in travel, J1 exchange visitor, and international student & scholar insurance. Her clients aren't just individuals. They're entire exchange programs sending hundreds of students into the U.S. each year, every one of whom needs proof of coverage tied to their visa.
That kind of work is repetitive, document-heavy, and unforgiving. And it has a way of owning the people who built the business.
We brought AI into her operations late April. A few weeks on, we asked how things had landed.
The first thing she said: “Tasks that once took hours now take minutes, saving us countless hours and giving us back the most valuable resource we have: time. This shift has freed us to focus on what we do best, and it's made me realize just how powerful and practical AI truly is.”
She still runs her business. AI just runs the parts that were eating her life.- that's the whole course.
