Session 01Planned
Reply to Your Own Customers, Live
We open a real customer question on screen and turn it into a friendly, accurate reply - out loud, step by step. You do the same with one of your own messages before we finish.
FormatLive online, camera optional
Length60 minutes, with 15 minutes of questions
DateTo be announced
ForOwners who answer their own calls, texts and emails
- ✓Watch one reply built from a real customer question, including what gets checked before it is sent
- ✓Practise on your own message during the session, with help when you get stuck
- ✓Leave with one reply you can actually use that week
Session 02Planned
Prompt Clinic: Bring One Job From Your Week
You bring one repetitive job you do every week. We turn it into a prompt you can reuse, then review the result together so you know what to fix before it goes out.
FormatLive online, small group
Length45 minutes
DateTo be announced
ForOwners who have finished course 1, or are about to
- ✓One job you do weekly, written down as a reusable prompt
- ✓A short review check-list so you catch wrong details before sending
- ✓Your prompt saved in your account, ready to copy any time